2110 E. Thompson Blvd
Ventura CA, 93001
(805) 643-4375 & Fax: (805) 804-5948

Billable Labor and Warranty

Billable Labor and Warranty


All labor, including drive time, research, phone support, Email support, technical support and all other time spent on client’s behalf for any reason is billable at our applicable current hourly rates. Estimates are not guarantees and are subject to change due to additional issues discovered during troubleshooting or installation. Not all issues will be resolved during the first attempt and additional follow-up labor may be required and will be billed accordingly. Mitec Solutions does not guarantee the compatibility of any software or hardware and additional labor will be charged to troubleshoot and/or resolve conflicts and other technical issues as they arise.



On-Site labor comes with no warranty. Remote labor comes with no warranty. In-Store labor comes with a 7-day warranty. Hardware purchased from Mitec Solutions comes with a 30-day warranty, unless otherwise stated on applicable invoice. Mitec Solutions can assist with manufacturer warranty repair or replacement on client’s behalf and charge our normal hourly rate plus shipping costs.