Internet Post Appointment Form Internet Post-Appointment Form (new) Customer Name*AddressTechnician Name*Appointment TypeNew Internet InstallationCustomer Equipment Upgrade / RepairVOIP InstallationMitec EquipmentRepair / Trouble-ticketOtherInternet Type:WirelessMDU (Multi-Dwelling Unit)LTEWhat work was performed?Explain OtherWas this appointment billable?*BillableNon-BillableBillable/Non-billable FieldsHow many hours?Invoice NotesEquipment UsedRepair / Trouble-ticketTicket NumberWhat was the cause of the issue?*What was implemented to avoid the same issue in the future?*Link to PhotosPhotos Drop files here or Appointment MiscWas the appointment successful?*YesNoIs any follow-up required?*YesNoFollow-up Details*Equipment Upgrade FieldsWhat Work was Performed*Speed test resultsOther / Internal NotesTower LocationUntitledLink to PhotosUpload any photos Drop files here or Wireless / MDU / LTENew SIM Card #Old SIM Card #Speedtest results*Did this customer receive a static ip? Static IP Static IP AddressSubnet MaskDefault GatewayWireless Network NameWireless Network PasswordLocation of Router and POE injector*If wireless network or router is N/A please add details below to further explain why we did not need to install:Property NameUnit NumberType Of ServiceVDSLPort NumberCable NumberPair NumberModem Serial NumberAirControl CPE Added to correct UNMS Site Yes Router Installation Used customer supplied router ($0.00) Madera Modem LTE Modem TP-Link AC1200 Installed TP Link Router ($64.99) Installed Mikrotik HEX Router ($79.99) Installed Mikrotik HAP Router ($94.99) Installed Aircube Router ($99.99) other Other Router InstallationEquipment LTU LR LTU Pro Ubiquiti AirFiber 5XHD Rocket Dish LW Rocket AC Lite Rocket Prism LiteBeam AC Gen2 Ubiquiti NanoSwitch Ubiquiti PowerBeam 2.4 Mount usedJ arm mountChannel J arm mountNon-pen roof mountMimosaNon-Pennoneotherif other, please describeWhy couldn’t we install service?*Equipment usedWas this a simple set up?YesNoPlease put any important details about the set up.Images of finished installation Drop files here or VOIP InstallationHow many phones / users were set up?*What phone hardware was used?Number of web faxesNumber of fax linesDid you show client how to send & receive web faxes?YesNoDid you have to run ethernet to phone or fax?*NoYesDid you install Elevate UC App on all computers / smartphones available?*YesNoList any additional hardware used
