Rates
Our rates are competitive and affordable, and our awesome service reflects our cost.
On-site – Regular
$120/hr for on-site appointments at your home or office. One hour minimum. (M-F 8am-6pm, except holidays.)Temporary Office Hours: Monday-Friday: 9-5
On-site – Emergency
Level 2 Technician – Weekday on-site emergency service is $200/hr during regular business hours
Emergency appointments have a $100 cancellation fee.
Remote – Regular
Level 1 Technician – $95/hr for remote appointments, 30min minimum. (M-F 8am-6pm, except holidays.)Temporary Office Hours: Monday-Friday: 9-5
Remote – Emergency
Level 2 Technician – Weekday remote emergency service is $200/hr during regular business hours
Emergency appointments have a $100 cancellation fee.
On-Site After-Hours
On-Site After-Hours (After 6pm M-F and all day Saturday, Sunday, and Federal Holidays.)
Level 2 Technician- $300 / hr with a 1 hour minimum
All on-site After-Hours appointments are billed in 1 hr increments. For emergency service, call our regular number 805-643-4375, leave a message, and state you need On-Site After-Hours service and authorize a 1-hr charge. You will be called back within 2.5 hrs and a technician will be dispatched if necessary.
Computer Diagnostic & Check-in
Our diagnostics fee is $75 per hour. This includes all the time it takes us to determine the specific cause and how to remedy your system. If you chose to have us repair your computer, we will waive the diagnostic fee. All computers are repaired in the order they are received are typically returned within 2 to 3 business days*
Regular hourly rate: $75
Critical hourly rate: $149
