WiFi and Internet Speed and Fair Usage Guidelines All advertised speeds are “Up To” speeds when connected directly to modem/router via a hardwired Ethernet cable. Due to WiFi anomalies, such as radio interference, building construction, size of building, device limitations, and other variables WiFi speeds may not achieve the maximum bit rate. A standard WiFi […]
Category: Form Content
Billable Labor and Warranty
Billable Labor and Warranty All labor, including drive time, research, phone support, Email support, technical support and all other time spent on client’s behalf for any reason is billable at our applicable current hourly rates. Estimates are not guarantees and are subject to change due to additional issues discovered during troubleshooting or installation. Not all […]
Attorney Fees, Governing Law, and Jurisdiction.
Attorney Fees, Governing Law, and Jurisdiction. In any litigation, arbitration, or other proceeding by which one party either seeks to enforce its rights under this Agreement (whether in contract, tort, or both) or seeks a declaration of any rights or obligations under this Agreement, the prevailing party will be awarded reasonable attorney fees, together with […]
Release of Liability
Release of Liability By initiating a service call, (in-store, on-site, over the phone, or remotely), including all future service, support, or repair, I acknowledge that support services provided by Mitec solutions may result in the malfunction of certain programs or functions of my personal computer, servers, business machines, networking equipment, smart (or internet connected) devices, […]
Current Rates
Current Rates Remote labor is billed at $95/hr with a 30 minute minimum charge. In store labor is billed at $75/hr with a 1 hour minimum charge. On site labor is billed at $95/hr to $120/hr with a 1 hour minimum charge. Emergency Rates for regular business hours are $149/hr with a 1 hour minimum […]