What areas do you serve?
We serve Ventura, Oxnard, Camarillo, Ojai, Santa Paula, and Santa Barbara. Our shop is at 2110 E Thompson Blvd, Ventura, CA 93001, and we can also help remotely.
Do you repair Macs as well as PCs?
Yes. Mitec is an Apple Independent Repair Provider, and we repair and tune up both Macs and Windows PCs in our Ventura shop. See computer repair.
How much does a diagnostic cost?
In-store diagnostics and check-in are $95/hr, and the diagnostic fee is waived if you go ahead with the repair. Repairs are first come, first served, with a typical turnaround of 2 to 3 days.
Need it sooner? Expedited in-store repair is $189/hr and moves your computer to the front of the line.
Can you fix my computer remotely?
Yes. Remote support for PC or Mac is $120/hr with a 30-minute minimum.
Do you make house calls or office visits?
Yes. On-site appointments at your home or office are $145/hr with a one-hour minimum, billed in one-hour increments.
What are your hours? Do you offer after-hours or emergency service?
We are open Monday to Friday, 8am to 6pm, and closed on weekends.
Weekday emergency service (on-site or remote, during business hours) is $250/hr, with a $100 cancellation fee. After-hours, weekend, and holiday appointments are $350/hr. See all rates.
Do you support businesses?
Yes. We provide on-site and remote IT support for businesses, including workstation and printer setup, networking and cabling, remote office setup (VPNs, shared drives, office chat), managed antivirus, backups, and cybersecurity. See IT services and cyber security.
Can you help with a virus or ransomware?
Yes. If you think a computer has been compromised, call us right away at 805-643-4375; emergency service is available during business hours. To prevent it from happening, we offer managed antivirus, threat analysis, anti-phishing training, and secure backups.
Do you offer data backups?
Yes. We set up local and cloud backups for home and business users, whether your data lives on a PC, Mac, server, or NAS. See backups.
Can you upgrade my computer from Windows 10 to Windows 11?
Yes. Windows 10 is out of support, so we recommend upgrading. We will check whether your computer is eligible for Windows 11, upgrade it, and fix any issues along the way. See Windows 10 end of support.
Do you sell computers?
Yes. We sell new computers and handle setup, data transfer from your old machine, and on-site installation if needed.
Do you speak Spanish?
Yes. Hablamos español.
Why choose Mitec?
Mitec has served Ventura County since 2007. We are an Apple Independent Repair Provider and a Certified California Green Business.
Still have questions?
Please call us or click below to schedule an appointment.
